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  3. Site Requirements and Technical Issues

Site Requirements and Technical Issues

Required browser and system settings, bookmarking the site, technical solutions.

  • I'm not receiving emails from JapanCupid.com
  • I'm receiving an error, where can I get more help?
  • How do I enable cookies?
  • How do I update and enable Java?
  • How do I update my Internet browser?
  • I keep receiving the message "Your session has timed out"
  • JapanCupid.com is blocked by my Internet Service Provider (ISP)
  • What browser and system settings do I need to use JapanCupid.com?
  • How do I clear my cache?
JapanCupid Help
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